![]() When you call the Help Line, if you do not have your card number, do not enter anything and wait until you are asked if you would like to use your social security number, date of birth and PIN. 16-digit or 19-digit number printed on the front of your Illinois Link card, or your 4-digit PIN.The full 9-digit social security number.Report a problem with a purchase or withdrawal.Select your first PIN or change your current PIN.If you do not have your card number, wait until asked if you would like to use your social security number, date of birth and PIN.To speak your responses, wait through the prompts until asked to speak your 16-digit or 19-digit card number. Listen for the language options of English, Arabic, Chinese, Polish, Spanish, or Russian. For language options, scroll to the upper right corner of the login screen, select: Spanish, Polish, Arabic, Chinese or Russian.For instructions on how to register, please visit ebtEDGE Registration Help (pdf). Illinois Link Card Website - The Illinois Link Card Website has been updated and will require you to register for an account.There are two ways to manage your Illinois Link Account Protect your benefits by changing your PIN monthly or freezing your card on Illinois Link Card Website () Current Illinois Link Cardholders Only use the number on the back of your Link card 1-800-678-LINK (5465), Illinois Link Card Website () or the ebtEDGE app to access your Link account. Now at participating grocery stores throughout the state, use Double Up Food Bucks to get 50% off fresh fruits and vegetables automatically, when paying with your EBT card.Illinois Department of Human Services will never call or text you to ask for your personal information, Link card number or PIN. The pin number for your EBT account protects your information and benefits.ĭid you know you can get twice as much for your Food Benefits when you use your EBT Card in certain locations? Note: No one has the right to ask for your pin number - this includes retailers and city welfare agencies. Change your pin or by calling EBT Customer Service, logging into the EBT cardholder Web site at or going to the District Office.EBT Customer Services will deactivate your card so that no one else can use it. Contact EBT Customer Service (88) to report your EBT card stolen.That someone has gained information about your identity that may result in your benefits being stolen.That someone not authorized by you has gained access to your pin: or.That your card or card number has been stolen.Even if the caller claims to be a local agency worker, a State, a Federal or an EBT official, DO NOT give them your personal information. If someone calls you, don't give them personal information such as your social security number, EBT card number, or EBT pin. Identity Theft – Protect Your EBT Benefits! Prior to making purchases the retailers’ websites should be checked to find any current promotions being offered. Sam’s Club may offer promotions at different times and delivery fees may be charged. Scan & Go Purchase feature (in-club)ĮBT cardholders which are members of Sam’s Club will now be able to use Sam’s Club: Scan & Go Purchase feature in-club, to link an EBT card and streamline checkout at physical club locations for EBT-eligible items. ![]() ***Walmart can accept both EBT SNAP & Cash purchases, with cash being able to be used for any additional fees and non-SNAP approved items.Īmazon, ALDI, Walmart, BJ’s, Price Chopper, Hannaford, Price Rite, McKinnon’s, Whole Foods, Shaw's, and Target may offer promotions at different times and delivery fees may be charged. Impacts of Social Media on Young PeopleĮBT cardholders are now able to make online purchases at Amazon, ALDI, Walmart, BJ’s Warehouse Club (BJ’s) Price Chopper, Hannaford, Price Rite, McKinnon’s, Whole Foods, Shaw's, and Target can accept EBT SNAP purchases on SNAP approved items only, and any additional fees (such as delivery fees) must be paid via another form of payment.Resources for DHHS Providers, Small Business & Nonprofits.Civil Right Compliance for DHHS Vendors.Alcohol, Tobacco & Other Substance Misuse.Communication Access & Language Assistance.
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